Safety & Quality

Safety & quality
you can document.

Utilities can only put in service what they can trust, and what they can document. Southern Switch & Contacts is prequalified on the contractor-safety platforms utilities rely on. Here’s how we keep both sides covered.

Safety

No shortcuts
inside the fence.

Working inside an energized substation leaves no room for shortcuts. Our crews follow utility safety requirements and work the right way on every job, and we keep our contractor-safety prequalification current with the platforms utilities rely on. Southern Switch & Contacts is an approved vendor for multiple utilities in both ISN (ISNetworld) and Avetta, so the compliance paperwork is already in place before we mobilize. Our Experience Modification Rate (EMR) of 0.82 (current through 12/11/2026) reflects a safety record better than the industry baseline of 1.0. That commitment extends to what we build: our patented UGOR gear operator is in service on Florida Power & Light switch installs and new station builds.

  • Approved vendor in ISN (ISNetworld)
  • Approved vendor in Avetta
  • Prequalified for multiple utilities
  • Experience Modification Rate (EMR): 0.82 (current through 12/11/2026)
  • Experienced, safety-trained substation technicians

Built to spec.
Documented.

Every component we manufacture is machined to OEM dimensional specifications from the correct alloys. When a part has been discontinued by the original manufacturer, we reverse-engineer it from a sample or a drawing.

  • Machined to OEM dimensional specifications
  • Correct contact alloys and finishes
  • Reverse engineering of obsolete parts
Made in USA · Palm Harbor, FLBuy American Act CompliantSAM RegisteredU.S. Patent Holder, UGORISNetworld ApprovedAvetta ApprovedEMR 0.82 (12/2026)FMEA Member
Federal & defense-adjacent buyers

UEI, CAGE, NAICS/PSC, EMR with policy year, and past performance including a project serving MacDill AFB, all on one page.

View Capability Statement →

Doing business
with us.

The terms a procurement desk needs to onboard us as a vendor, in one place.

  • Payment TermsNet 30 with an accepted PO. No credit application required. Credit cards also accepted.
  • Purchase OrdersAccepted from utilities, co-ops, and their approved contractors and distributors.
  • FOB PointFOB Palm Harbor, FL (shipping point)
  • Lead TimeStandard 5–10 business days · Rush 2–4 business days · Same-day on select emergency orders, shop capacity permitting
  • W-9 & Certificate of InsuranceAvailable on request from Todd Dolphin, todd@southernswitch.com, (914) 582-9346
  • Insurance on File$5M General Liability / $2M Auto / Workers’ Comp
Warranty

Machine Shop parts and components, including UGOR, EV2 bearing refurbishment kits, and switch and LTC contacts, carry a one-year limited warranty against defects in material and workmanship from date of shipment; we’ll repair or replace, at our option, any part that fails under normal use. Complete remanufactured breakers carry a one-year parts-and-labor warranty under Breaker Rebuild.

Need our prequalification details?

We’re glad to share documentation or answer prequalification questions, reach out and we’ll respond within one business day.

Contact Us →